Frequently Asked Questions

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We can accommodate groups of 2-3 guests however, we do book up 3-4 months in advance so please plan your visit accordingly. Couples sessions and group appointments must be coordinated with the service providers directly and is based on availability.

We are all independent therapists at Wand & Willow and keep our own individual payments and schedules, therefore, gift cards may only be used for the service provider they were purchased for. Wand & Willow Day Spa gift cards may only be used on services with Wendy Piedad. Gift cards purchased from Secret Doss may only be used on services with Secret and gift cards purchased from Miriah Hawkins may only be used on services with Miriah.

I am unable to answer the phone when I am in session so please leave a voicemail, send me a text or email me if you need a call back or speak with me directly and I promise I will return your message as soon as I am able. Missed calls with no message will not receive a call back.  If you are calling to make an appointment, please refer to the online booking system located under "Book an Appointment" on this website to schedule an appointment.

Please understand that I am only human and I do have a family that I enjoy spending time with and can not be at work 24/7.  If my schedule is fully booked online, I am unable to fit any other appointments in. My schedule is typically booked out 3-4 months in advance.  I am happy to add you to my wait list as cancellations always happen and I may be able to call you for a last minute opening.

Both services and shopping are available by appointment only.  You  may schedule an appointment online for either spa treatments or shopping time. Our online shop is available to you 24/7 for product shopping. Simply click the "Shop" tab at the top of the page to be redirected to the online shop.

I'll leave this one up to you.