Frequently Asked Questions

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Due to the variation in scheduling of our service providers, we are unable to accommodate groups and couples sessions at this time. 

We are all independent therapists at Wand & Willow and keep our own individual payments and schedules, therefore, gift cards may only be used for the service provider they were purchased from. Wand & Willow Day Spa gift cards may only be used on services with Wendy Piedad. Gift cards purchased from other service providers must be used only with the service provider they were purchased from. 

I am unable to answer the phone when I am in session so please leave a voicemail, send me a text or email me if you need a call back or speak with me directly and I promise I will return your message as soon as I am able. Missed calls with no message will not receive a call back.  If you are calling to make an appointment, please refer to the online booking system located under "Book an Appointment" on this website to schedule an appointment.

Please understand that I am only human and I do have a family that I enjoy spending time with and can not be at work 24/7.  If my schedule is fully booked online, I am unable to fit any other appointments in. My schedule is typically booked out 3-4 months in advance.  If you do not see anything that works with your schedule, please join the waitlist on the booking site and if an appointment opens up you will automatically be notified by Square.  

Both services and shopping are available by appointment only.  You  may schedule an appointment online for either spa treatments or shopping time. Our online shop is available to you 24/7 for product shopping. Simply click the "Shop" tab at the top of the page to be redirected to the online shop.

I'll leave this one up to you.